Masterclass Workshop with Erinn Valencich of Erinn V. Design Group, Stylerow, and ERINN V.

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About this session

Join Erinn Valencich for a deep dive masterclass session into: Service and Scale for the Digital Age.

By 2024 50% of the luxury spend will be controlled by Millennials. In this high-touch industry, savvy design firms are evolving their process with the new demands of their digital-first clients. Good design will always be in demand, but great service is becoming even more valued as the definition of luxury transforms from product-focused to experience-focused. Today’s client expects service, connectivity, transparency and personalization from their design professional like never before; so how do we achieve that? And more importantly, what technology can we use to support this idea of “service at scale” so firms can be more efficient and more profitable by leveraging technology.

Topics covered by this session

Erinn Valencich

Erinn Valencich is an entrepreneur who started her entrepreneurial career at an early age. Graduating from high school early, she skipped college and went straight to work. At the age of 24 she founded her eponymous design firm, ERINN V. Design Group, later a furniture brand, ERINN V., and most recently turned software visionary, building an operating platform to power the luxury furnishings industry, StyleRow. She has seven licensed collections including door hardware: Hollywood Hills with Baldwin Hardware, Luneà with Fine Art Handmade Lighting, and rugs with Creative Touch among a few others debuting in 2021.

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